4 April 2017
Effective performance management can greatly increase productivity, employee satisfaction, reduce costs and assist with legislative obligations to provide a safe and healthy work environment.
An organisation that identifies expected standards for behaviour and work practices, provides feedback on how to improve performance and promotes a culture of growth and development for its workforce will reap the rewards in the long term.
This session is designed to impart confidence and knowledge in addressing poor performance/conduct in the workplace.
Participants will leave with a greater understanding of:-
- The term “performance management” and what it encapsulates
- How to define and accurately identify poor performance
- Selecting the appropriate approach for managing poor performance (Formal or informal)
- A fair and just process when managing poor performance including-
- Conduct an effective performance discussion
- Develop Performance Action / Improvement Plans
- How to meet legislative obligations by complying with procedural fairness, natural justice and other key concepts
- Maintaining appropriate records and evidence
- Considering and applying appropriate disciplinary action
- Risks associated with poor performance being mismanaged