28 February 2020

Northern Territory Showcase Company February 2020 - Richmond Wheel&Castor

Each month in the ICN Northern Territory Newsletter you will find a 'Showcase' of a Northern Territorian business. The ICN NT Showcase is a business that has recently been involved in an exciting or innovative project or has increased its capability in order to broaden their contracting opportunities. For February, Richmond Wheel & Castor is featured.

Richmond Wheel & Castor (RWC) is a wholly Australian owned family business established in 1958 in Clayton Victoria. From small beginnings, the company has, through 3 generations, expanded to 9 locations throughout Australasia.

In 2016 RWC purchased Territory Material Handling, and within two years relocated to 1/101 Coonawarra Rd Winnellie. RWC have since expanded operations to allow them to have a greater selection of inventory on hand for the Northern Territory. Led by local management, RWC is proud of being an equal opportunity employer who strives to support the local Darwin community.

Their Winnellie shop is home to the Northern Territory's largest selection of material handling products, including castors, wheels, pelican cases, space cases, plastic storage solutions, pallet jacks and pallet racking. With all stock ready for immediate delivery, RWC has positioned itself to offer a real local alternative to online shopping.

With over 130 different types of trolleys, RWC has stock on hand to support a wide variety of industries such as Hospitality, Health, Aged Care, Education, Defence, Maritime, Mining, Oil and Gas, and Construction.

Another key service offered by RWC is the delivery to remote communities throughout the Northern Territory. The supply of RWC products to these communities allows them to have access to the same facilities offered in capital cities.

When asked for the key to RWC’s success, NT Operation Manager Julian said “At RWC, you will experience customer service above and beyond. We will never keep you hanging. Any company can give you a product, but if you do not receive a good service, you, as a customer will lose faith and in turn RWC will lose the business.”

Richmond Wheel & Castor can be found at 1/101 Coonawarra Rd, Winnellie or online at www.richmondau.com and can be contacted on (08) 8935 2000 or by email ntsales@richmondau.com